A hungry mechanic in Bolton has been praised after giving a hilarious response to an impatient customer that left him a damning review online.
After being confronted by a stroppy driver who insisted that he put down his food and fix her car immediately despite him not having stopped all day, cheeky mechanic Chris Hogan decided to take matters into his own hands.
The gearhead, who works at Eddie’s Motor Spares, was accosted by a rude customer during his 15-minute break just had he had sat down to a hot pie for his first break.
Ringley-based worker Chris had already told the customer that he would fix her issue in ten minutes’ time, once he was done with his pie and the rest of his fifteen-minute lunch break, but that wasn’t considered speedy enough.
Instead, she sped off and instead uploaded a negative review of Eddie’s Motor Spares, taking the business’s perfect 5-star score down to a 4.6.
He told The Bolton News: “I couldn’t believe it. We had been working without a break all morning and just sat down at 1pm for a hot pie.
“I took my first bite and a customer demanded I put it down and fix her brake light ‘because it only takes five minutes’.
“Now, if it had been a bad pie, I might have done just that, but it was so tasty and I had been looking forward to it, so I asked her to wait 10 minutes.”
Sharing a picture of himself to the social media networking site, Chris wrote: “Just adapting an eating tray so i can eat lunch and fit bulbs at the same time so the next reviewer won’t leave me a bad review for not leaving my half-eaten lunch so she can have a bulb fitted Immediately on demand.”
The negative review shared online by the customer who inspired the eating tray read: “Needed a brake light fitting. 5-minute job.
“Unhelpful lady behind the counter said everyone was on their dinner – saw two blokes in the back.
“I get everyone needs a lunch break but for the sake of 5 mins?! Phoned back later and still no joy so went Formula One in Farnworth.
“No probs there and no charge. Guess who I’ll be using in the future?!!”
Customers at the garage have been quick to pile on and offer support to Chris after he posted the picture of himself and his pie-eating tray to the business’s Facebook page.
One person wrote: “A nice meat and potato pie on a buttered balm would settle your nerves Chris.”
Another person said: “How DARE you have your dinner! Love the tray idea, keeping entitled people happy whilst having your dinner, that’s how businesses should be run. Bravo!”
A third joked: “Honestly having lunch instead of sorting out your customers,Next thing you be doing is going on holiday.”
A fourth commented: “Got to earn your bread & butter”
Speaking to The Bolton News, Chris added: “It is a family-run business, father and son, and we’re hungry mechanics but haven’t had a customer react like that in a very long time.
“The last person I remember doing something similar tipped a £1 coin, then came back in and asked to swap it back for a 20p.
“I couldn’t even buy a packet of crisps with that!”
Featured image – Eddie’s Motor Spares
News
Rochdale has been named Greater Manchester’s ‘Town of Culture’ for 2025
Emily Sergeant
Rochdale has officially been named Greater Manchester’s Town of Culture for 2025.
Taking over the reins from Bolton – which held the title in 2024 – and following in the footsteps of Stockport before that, which held the title in 2023, and even hosted a massive ‘Town of Culture Weekender’ festival with 50+ free events to celebrate and bring its title year to a close, it’s now the turn of the north-eastern Greater Manchester borough of Rochdale.
Rochdale’s year will build on the town’s already-rich cultural history and international reputation as the home of the co-operative movement.
More than 35 arts organisations will be bringing together an ambitious programme of festivals, exhibitions, events, and performances throughout the year.
Unfamiliar with what the ‘Greater Manchester Town of Culture’ title is all about? It’s an accolade that’s handed out every year to different boroughs across the region.
Bury was the inaugural title-holder 2020 and held onto it in 2021 too due to the COVID pandemic, before being followed by Stalybridge in 2022, Stockport in 2023, and of course, Bolton in the year just gone.
The title celebrates Greater Manchester’s culture and heritage.
As well as getting a new title to shout about, it also sees the towns given a grant from the Greater Manchester Combined Authority (GMCA) culture fund to help develop a programme of cultural events and activities throughout the year.
Rochdale has been named Greater Manchester’s ‘Town of Culture’ for 2025 / Credit: The Manc Group | Rochdale Council
In Rochdale’s case, you can expect the ‘very best local talent’, as this year is promising to put ‘people power’ centre stage, with residents helping to plan, develop, and deliver a lineup of creative activities, alongside a number of major events.
This includes the popular free days out for families, an exciting new urban arts festival, two different food and drink festivals, a lantern parade, the Ignite Fire Festival, a Pride parade, and so much more.
You can also expect live music performances, a new people’s gallery, and even some major international collaborations that are yet to be announced.
Rochdale is taking over the reins from Bolton, which held the title in 2024 / Credit: Rochdale Council
“Rochdale is a place with a rich cultural history, so it is great to name it Greater Manchester’s town of culture as it’s town hall and town centre enter a new era,” commented Greater Manchester Mayor Andy Burnham as the borough was crowned this week.
“Rochdale submitted a fantastic bid for this which, was incredibly exciting and ambitious, while being firmly rooted in its local talent and deep history.
“We are definitely going to see the very best of what Rochdale has to offer over the next 12 months and people will come from far and wide to see it.”
Featured Image – Rochdale Council
News
The Lowry Theatre undergoes revamp following Biffa Award grant
Danny Jones
The Lowry in Salford Quays has had a bit of TLC with one of its biggest theatre spaces undergoing a pretty significant refurb this past month.
Following a well-deserved grant distributed via the Biffa Award, a multi-million-pound fund that helps to build communities and transform lives through community and environmental projects across the UK, the legendary local theatre received nearly £75k last year.
As a result, all 440 seats and various other aspects of The Lowry‘s Quays Theatre have now been renovated and refurbished.
The short story is, she looks more gorgeous than ever – see for yourself:
Being initially handed over in March 2024, The Lowry was awarded a total of £74,816 to reupholster seating in the venue’s Quays Theatre with new padding and fabric.
After almost 25 years of constant use as one of the most popular theatres in the North, the seats in the Quays Theatre were much in need of a refurb, and with work completed in December, Lowry visitors can now enjoy watching the venue’s wide range of theatre, dance, comedy and drama in comfort.
The work was actually carried out between July and December, with seats being carefully removed in batches and reupholstered off-site.
This was made possible due to the Biffa Award’s most recent ‘Cultural Facilities’ theme, which aims to improve recreation, interest and education, drawing funds from the UK government’s wider Landfill Communities Fund.
The old fabric and padding were disposed of sustainably, with lots of it being repurposed where possible to minimise waste and all the new materials used meet current guidance for safety and quality.
The Lowry’s Deputy Chief Executive and Director of Development, Gwen Oakden, said of the long overdue update:“It is so important that our audiences are able to enjoy our world-class performing arts programme in a comfortable and welcoming space.
“For many visitors to the Quays Theatre, this is their first experience of live performance – often to see a family show or as part of a school trip. We really want it to be the best experience possible, and for them to begin a lifelong relationship with Lowry.
“As a registered charity, without the generous support of this Biffa Award, for which we’re hugely grateful, we couldn’t have carried out this important work for our audiences.
As we head into our 25th Anniversary year, we are delighted to be able to welcome audiences and visitors can enjoy the beautiful and revived Quays Theatre.”
As for the Biffa side of things, Grants Manager Rachel Maidment added: “We are delighted to have supported The Lowry in refurbishing the Quays Theatre seating, ensuring audiences can continue to enjoy performances in comfort.
“Through Biffa’s Cultural Facilities theme, we fund projects that provide engaging and inspiring spaces for communities. The Lowry is a key cultural venue, and we’re proud that our funding, made possible through the government Fund, has helped enhance the experience for visitors for years to come.”
Like most Mancs, we love The Lowry, so here’s to hosting countless more theatregoers in the most comfortable seats possible for generations to come.
We’ve been to some brilliant performances around here of late.
Georgina Pellant -
14th August 2023 
